Fonzville
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FV

Case study · Energy & Fuel

How Fonzville keeps diesel supply contracts paid and reconciled with Subby

Fonzville supplies diesel on a recurring basis to estates, offices, and businesses across Abuja. With Subby, every supply contract runs on a clear billing schedule, and finance always knows where the money is.

4

Payment states tracked: collected, failed, outstanding, settled

1

Dashboard for every supply contract

5

Reminder channels

Location

Abuja, Nigeria

Industry

Diesel & fuel supply

Scale

Estates, offices & businesses

The recurring payment problem

Different businesses. Same recurring payment problem.

Before Subby, Fonzville ran into the same problems as every business that collects payments on a schedule:

  • Payments fail
  • Disputes get buried in WhatsApp conversations
  • Collections live across spreadsheets, bank alerts, phone calls, and payment links
  • Finance can’t tell what was collected, what failed, what is outstanding, and what has actually settled

Their workflow

Delivery schedules, supply volumes, and contract billing

The infrastructure is shared. The workflow is not.

Problem

Diesel went out on time. Reconciliation never did.

Estates, offices, and businesses depend on Fonzville to keep their generators running. Deliveries go out on schedule, but payments came back on everyone else’s schedule.

Transfers failed or arrived short. Disputes about delivered volumes were argued over WhatsApp. Payments were spread across bank alerts, spreadsheets, phone calls, and payment links.

At month end, finance had to work out what had been collected, what had failed, what was still outstanding, and what had actually settled, for every client and every delivery.

Solution

Supply contracts as recurring plans on Subby

Fonzville’s workflow is built around delivery schedules, supply volumes, and contract billing, and that is how each client is set up on Subby.

Every estate, office, and business has a recurring supply plan with an agreed delivery schedule and billing cycle. Subby collects on that cycle and sends reminders before each payment is due.

Failed payments are retried automatically. Short payments and overdue balances show up as outstanding collections, and volume disputes are logged on Subby with the delivery they relate to.

Finance monitors settlements and payouts from one dashboard, so month-end reconciliation is a check, not a rebuild.

Subby features used

  • Recurring payment plans
  • Business-type workflows
  • SMS, email, in-app, Telegram & WhatsApp reminders
  • Failed payment retries
  • Outstanding collections
  • Disputes tracking
  • Settlements & payouts

How it works

From signup to settlement on Subby

  1. 1

    Each client gets a supply plan

    Delivery schedule, volume, and billing cycle are captured as a recurring plan on Subby.

  2. 2

    Collections follow deliveries

    Subby bills each client on the agreed cycle and sends reminders before payments are due.

  3. 3

    Failures and shortfalls surface early

    Failed payments are retried, and short or late payments appear as outstanding collections.

  4. 4

    Volume disputes have a record

    Disputes are logged against the delivery they relate to, not buried in chat threads.

  5. 5

    Finance sees what has settled

    Collected, failed, outstanding, and settled payments are visible for every client from one dashboard.

Results

Every litre accounted for

Fonzville’s finance team no longer rebuilds month end from bank statements. Every supply contract shows what has been collected, what failed, what is outstanding, and what has settled.

Disputes are resolved faster because both sides can see the delivery and payment history in one place.

With billing running in the background, Fonzville can take on more estates and business clients without slowing down deliveries.

4

Payment states tracked: collected, failed, outstanding, settled

1

Dashboard for every supply contract

5

Reminder channels

“In diesel supply, the delivery is the easy part. Subby gave us a clear view of what every client has paid, what is outstanding, and what has settled.”

Fonzville Team

Fonzville Team

Fonzville

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