Subby’s Buyers & Providers Guide

Welcome to Subby! This guide is designed to help users and providers make the most of our subscription marketplace safely and effectively. Whether you’re managing your favorite services or offering your own plans, these best practices ensure a seamless experience for everyone.

1. Choosing a Subscription

• Assess Your Needs:Choose subscriptions that match your entertainment, learning, or lifestyle goals.
• Check Compatibility:Ensure the service supports family or group sharing on Subby.

2. Sharing Safely

• Protect Your Data:Never share your passwords outside your verified group.
• Secure Payments:Always make payments within the Subby platform for automatic protection and tracking.
• Update Regularly:Change passwords when a group member leaves or renews.

3. Managing Your Account

• Keep Information Current:Ensure your payment details and contact info are up to date.
• Monitor Usage:Track active subscriptions to avoid overuse or expired plans.
• Automate Renewals:Enable auto-renew to stay connected without manual payments.

4. For Providers & Creators

Subby enables providers offering meal plans, fitness programs, digital courses, health packages, and insurance services to create recurring plans and reach new customers easily. Follow these steps to ensure compliance and trust:

• Transparent Pricing:List clear pricing and what’s included in each plan.
• Plan Capacity:Set accurate available slots to manage customer expectations.
• Automate Billing:Use Subby’s recurring engine to handle renewals and reminders securely.
• Service Compliance:Ensure all offered plans meet industry standards and legal requirements.
• Customer Support:Respond quickly to user issues and maintain trust through Hive or in-app chat.

5. Safety & Security Tips

• Verified Groups:Join only verified families or provider pages within Subby.
• Payment Disputes:Report any failed or fraudulent transactions immediately.
• Stay Updated:Enable notifications to keep track of renewals, promotions, and plan changes.

6. Troubleshooting & Support

For help, contact Subby support or join our WhatsApp Community for real-time assistance.

7. Terms & Compliance

By using Subby, you agree to our Terms and Conditions and Provider Guidelines. Always review them to understand your responsibilities as a user or provider within our ecosystem.