Buyers & Providers Guide

• Assess Your Needs

  Choose subscriptions that match your entertainment, learning, or lifestyle goals.

• Check Compatibility

  Ensure the service supports family or group sharing on Subby.

• Protect Your Data

  Never share your passwords outside your verified group.

• Secure Payments

  Always make payments within the Subby platform for automatic protection and tracking.

• Update Regularly

  Change passwords when a group member leaves or renews.

• Keep Information Current

  Ensure your payment details and contact info are up to date.

• Monitor Usage

  Track active subscriptions to avoid overuse or expired plans.

• Automate Renewals

  Enable auto-renew to stay connected without manual payments.

Subby enables providers offering meal plans, fitness programs, digital courses, health packages, and insurance services to create recurring plans and reach new customers easily. Follow these steps to ensure compliance and trust:

• Transparent Pricing

  List clear pricing and what’s included in each plan.

• Plan Capacity

  Set accurate available slots to manage customer expectations.

• Automate Billing

  Use Subby’s recurring engine to handle renewals and reminders securely.

• Service Compliance

  Ensure all offered plans meet industry standards and legal requirements.

• Customer Support

  Respond quickly to user issues and maintain trust through Hive or in-app chat.

• Verified Groups

  Join only verified families or provider pages within Subby.

• Payment Disputes

  Report any failed or fraudulent transactions immediately.

• Stay Updated

  Enable notifications to keep track of renewals, promotions, and plan changes.

For help, contact Subby support or join our WhatsApp Community for real-time assistance.

By using Subby, you agree to our Terms and Conditions and Provider Guidelines. Always review them to understand your responsibilities as a user or provider.