At Subby, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our app, website, and services. By using Subby — our subscription marketplace, Hive communities, and provider platform — you agree to the practices described in this policy.

1. Information We Collect

- Personal Information: Includes your name, email address, phone number, subscription preferences, payment details, and other personal data you provide during registration or plan purchases.
- Provider Information: Businesses or individuals listing plans (“Providers”) may be required to share verified business details, payout information, and proof of service or ownership.
- Hive Community Data: Hive creators and members may share profile names, community activity, and engagement statistics to enable community growth and moderation.
- Usage Data: Includes how you interact with Subby — browsing activity, clicks, searches, subscriptions viewed, and actions within the app.
- Device and Location Data: We collect IP addresses, device identifiers, and — with your consent — approximate location data for better plan recommendations and fraud prevention.

2. How We Use Your Information

- To Deliver Services: Manage subscriptions, automate renewals, enable shared plans, and process provider payouts.
- To Power the Marketplace: Facilitate interactions between users and verified providers, enabling flexible recurring payments across categories such as entertainment, health, meals, fitness, and auto services.
- To Support Hive Communities: Allow Hive leads to grow and manage communities, reward verified activities, and improve user engagement within the Subby ecosystem.
- To Improve and Personalize Experience: Analyze behavior and preferences to refine recommendations, offers, and app performance.
- To Communicate with You: Send updates, service notifications, promotional content, and policy changes via email, push notifications, or in-app messages.
- To Ensure Security: Detect and prevent fraud, unauthorized access, or other harmful activities.

3. Sharing of Information

- With Providers: When you subscribe to a provider’s plan, relevant details (such as your name or email) may be shared with that provider to deliver the service.
- With Hive Leads: Limited profile or engagement data may be visible to Hive leads for community management and reward allocation. Hive leads must comply with Subby’s data policies and may not export or sell this data.
- With Service Partners: We share data with trusted vendors like payment processors, analytics tools, and cloud providers to operate Subby securely and efficiently.
- Legal and Compliance: We may disclose information if required by law, to enforce our terms, or protect user safety.
- Business Transactions: In the event of a merger, acquisition, or reorganization, user information may be transferred to the new entity under similar privacy safeguards.

4. How We Protect Your Information

- Encryption: All data transfers are encrypted using secure protocols (HTTPS/TLS).
- Access Controls: Only authorized Subby staff and service partners may access sensitive data.
- Regular Audits: Our systems undergo periodic security checks to identify and mitigate vulnerabilities.
- Data Retention: We retain your data only as long as necessary to provide our services or comply with legal obligations.

5. Your Rights

- Access and Correction: You may access and update your personal information at any time through your account settings.
- Data Portability: Request a copy of your personal data in a portable format.
- Deletion: Request deletion of your account or data, subject to legal retention requirements.
- Withdraw Consent: You can withdraw your consent for optional data collection or marketing communications.
- Hive and Provider Data: Hive leads and providers are required to comply with these same user rights when handling any Subby-related data.

6. Cookies and Tracking Technologies

- Cookies: We use cookies to improve navigation, remember preferences, and show relevant offers. You can control cookies via your browser settings.
- Analytics: Subby uses analytics tools to understand app engagement and performance. These tools may store anonymized identifiers.
- Advertising: We may display targeted promotions based on your activity. No sensitive personal data is sold to third parties.

7. Hive Community and Marketplace Data

- Hive activities (posts, interactions, and participation) are visible within the community and may be aggregated for performance insights.
- Hive leads and providers must not share or sell member data outside Subby.
- Subby may review Hive or marketplace interactions to enforce trust and prevent fraud.
- Any violation of this clause may lead to suspension or permanent removal from the platform.

8. Children’s Privacy

Subby is not intended for individuals under 13 years of age. We do not knowingly collect information from minors. If you believe a child has provided data, please contact us for immediate removal.

9. Changes to this Privacy Policy

Subby may update this policy periodically to reflect product, legal, or regulatory changes. Updates will be posted on this page with the new “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or Subby’s data handling, contact our team at hello@mysubbyapp.com.