Privacy Policy

• Personal Information

  Includes your name, email address, phone number, subscription preferences, payment details, and other personal data you provide during registration or plan purchases.

• Provider Information

  Businesses or individuals listing plans (“Providers”) may be required to share verified business details, payout information, and proof of service or ownership.

• Hive Community Data

  Hive creators and members may share profile names, community activity, and engagement statistics to enable community growth and moderation.

• Usage Data

  Includes how you interact with Subby — browsing activity, clicks, searches, subscriptions viewed, and actions within the app.

• Device and Location Data

  We collect IP addresses, device identifiers, and — with your consent — approximate location data for better plan recommendations and fraud prevention.

• To Deliver Services

  Manage subscriptions, automate renewals, enable shared plans, and process provider payouts.

• To Power the Marketplace

  Facilitate interactions between users and verified providers, enabling flexible recurring payments across categories such as entertainment, health, meals, fitness, and auto services.

• To Support Hive Communities

  Allow Hive leads to grow and manage communities, reward verified activities, and improve user engagement within the Subby ecosystem.

• To Improve and Personalize

  Analyze behavior and preferences to refine recommendations, offers, and app performance.

• To Communicate with You

  Send updates, service notifications, promotional content, and policy changes via email, push notifications, or in-app messages.

• To Ensure Security

  Detect and prevent fraud, unauthorized access, or other harmful activities.

• With Providers

  When you subscribe to a provider’s plan, relevant details (such as your name or email) may be shared with that provider to deliver the service.

• With Hive Leads

  Limited profile or engagement data may be visible to Hive leads for community management and reward allocation. Hive leads must comply with Subby’s data policies and may not export or sell this data.

• With Service Partners

  We share data with trusted vendors like payment processors, analytics tools, and cloud providers to operate Subby securely and efficiently.

• Legal and Compliance

  We may disclose information if required by law, to enforce our terms, or protect user safety.

• Business Transactions

  In the event of a merger, acquisition, or reorganization, user information may be transferred to the new entity under similar privacy safeguards.

• Encryption

  All data transfers are encrypted using secure protocols (HTTPS/TLS).

• Access Controls

  Only authorized Subby staff and service partners may access sensitive data.

• Regular Audits

  Our systems undergo periodic security checks to identify and mitigate vulnerabilities.

• Data Retention

  We retain your data only as long as necessary to provide our services or comply with legal obligations.

• Access and Correction

  You may access and update your personal information at any time through your account settings.

• Data Portability

  Request a copy of your personal data in a portable format.

• Deletion

  Request deletion of your account or data, subject to legal retention requirements.

• Withdraw Consent

  You can withdraw your consent for optional data collection or marketing communications.

• Hive and Provider Data

  Hive leads and providers are required to comply with these same user rights when handling any Subby-related data.

• Cookies

  We use cookies to improve navigation, remember preferences, and show relevant offers. You can control cookies via your browser settings.

• Analytics

  Subby uses analytics tools to understand app engagement and performance. These tools may store anonymized identifiers.

• Advertising

  We may display targeted promotions based on your activity. No sensitive personal data is sold to third parties.

• Community Visibility

  Hive activities (posts, interactions, and participation) are visible within the community and may be aggregated for performance insights.

• No External Sharing

  Hive leads and providers must not share or sell member data outside Subby.

• Trust & Fraud Review

  Subby may review Hive or marketplace interactions to enforce trust and prevent fraud.

• Enforcement

  Any violation of this clause may lead to suspension or permanent removal from the platform.

Subby is not intended for individuals under 13 years of age. We do not knowingly collect information from minors. If you believe a child has provided data, please contact us for immediate removal.

Subby may update this policy periodically to reflect product, legal, or regulatory changes. Updates will be posted on this page with the new “Last Updated” date.

If you have any questions, concerns, or complaints about this Privacy Policy or Subby’s data handling, contact our team at hello@mysubbyapp.com.